Wireless is beautiful !! OwlPad is best solution for safe driving !!

Order Process and Notice

Contact point : moon@owlcharger.com, +82-70-8826-2810 (English, Japanese)

Estimated Delivery time

  • Once your order has been confirmed, at least two business days will be needed for us to prepare for shipping and it will be shipped by the International registered mail service.
  • This International registered mail can take from 10~15 days, and in isolated cases it can take longer.

Checking the tracking number;

Please follow below steps to check your items ;

  • http://www.track-trace.com/post
  • paste tracking number in the blank
  • click “Track with options”
  • click “select country” on the top left-hand corner
  • please select the country you want to track for below ex. USA(USPS)
Placing Orders;.All international orders must be paid via Paypal. If you do not have a Paypal account, click here to setup a free account. 

  1. To order, Complete your shipping, billing, and contact information  (address, telephone number) as requested. Under payment method, select Paypal. 
  2. Submit order. 
  3. We will verify the order, then send you a Paypal invoice. Once the invoice is paid, your order will ship. Please note that it may take a few days for Paypal to send us your payment. We ship only after we receive payment from Paypal.

Notes: 

  • If your order is not paid via Paypal, it will be declined automatically, as our system will not accept international credit cards.
  • Though most orders will ship in 1-2 business days after payment is received from Paypal, many orders will ship in 2-5 business days. All orders are shipped by the Korea Post EMS This is a quick delivery method, but delivery times may vary depending on your country. The average is usually about 7-10 business days. We can not be held responsible for courier shipping delays. Please keep in mind that we do our best to have your order delivered as quickly as possible.
  • Customer pays all customs fees of their country. This may involve being required to pay the postal delivery person when your package is delivered. 

Warranty Information

Unless otherwise stated on the item page, all products are new and come with a one year warranty. This warranty is provided through us, saving our customers the inconvenience of trying to contact the manufacturer directly. Unless otherwise requested, all replacements under warranty will be shipped out using the method selected on your original order. Should there be a request to upgrade the replacement shipping method, additional fees may apply.

If the item you have purchased is refurbished, it will come with a 90 day warranty. Sometimes, our refurbished products come with a one year warranty, but this information is written on each refurbished item’s page for clarification.

Please Note:

  • International orders may not be returned.
  • If your product is damaged or defective, we will send you a replacement ONLY after a valid email is received. 
  • All damaged items must be reported within 7 days of receiving the item. 

    To send you a replacement, please tell us why you would like to replace the product:

     If the item is damaged or not working properly, please describe what is wrong with it and send picture and video.

     Email add : moon@owlcharger.com

Comments on: "Order Process and Notice" (1)

  1. Greg Pine said:

    Greetings, on May 7 I placed an order for ab Owl G for my Nexus 4. I have not received and tracking info or order confirmation. Please find the status of my order and contact me at: greg.pine@gmail.com

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